Privacy Policy

1. Data controller

Boost Me
Rue des Grosses Pierres, 33
4870 Trooz, Belgium
Email: hello@karmik.be

2. Data collected

We collect the following personal data:

• Identity data: first name, last name
• Contact data: email address, phone number
• Booking data: booking history, preferences
• Technical data: IP address, browser, navigation data

3. Purpose of processing

Your data is collected for the following purposes:

• Booking and session management
• Sending booking confirmations
• Customer relationship management
• Sending newsletters (with your consent)
• Improving our services

4. Legal basis

The processing of your data is based on:

• Contract execution (bookings)
• Your consent (newsletter)
• Our legitimate interests (service improvement)

5. Data retention

Your data is retained for the time necessary for the purposes for which it was collected:

• Account data: duration of the commercial relationship + 3 years
• Booking data: 10 years (legal obligation)
• Connection data: 1 year

6. Your rights

Under GDPR, you have the following rights:

• Right of access: obtain a copy of your data
• Right of rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to portability: receive your data in a structured format
• Right to object: oppose the processing of your data

To exercise these rights, contact us at hello@karmik.be.

7. Cookies

Our site uses essential cookies for its proper functioning:

• Technical cookies: session management
• Analytics cookies: anonymized usage statistics (Plausible)

8. Data security

We implement appropriate technical and organizational measures to protect your data: encryption, access control, regular backups.

9. Data sharing

Your data may be shared with:

• Stripe: for payment processing
• Brevo: for email management

These providers are GDPR compliant.

10. Contact

For any questions about this policy, contact us at hello@karmik.be.